Here is a list of how-to articles that are referenced by the various support FAQs.
More guides will be added with time, so remember to check back for updates.
If you want to add something that's not here, tell us about it.

Most of the guides are in .PDF format, and require a reader to be installed: download Adobe Reader or Foxit Reader.

Do feel free to call us at (03) 9890 0030 if you get stuck - our support guys are always ready to help!

Dialup

• Create dialup connection
• Dialup isolation test

ADSL1/ADSL2+ broadband

• Set up ADSL/ADSL2+ on Dynalink hardware
• ADSL1/ADSL2+ isolation test
• Perform a speed test

Email

• Set up netbay.com.au email account on your email application
• Set up gmail.com email account on your email application
• Set up email spam filter
• Increase send/receive timeout on Microsoft email applications
• Disable option: Hang up after send and receive

Networking

• Windows: ping test
• Windows: traceroute test
• Windows: ipconfig check
• Windows Vista: disable IPv6
• Windows Vista: disable TCP autotuning

Dialup

» Create dialup connection 

• Windows 95/98 show »
  Download the PDF version of this guide.
  
  
• Windows 2000 show »
  Download the PDF version of this guide.
  
  
• Windows NT show »
  Download the PDF version of this guide.
  
  
• Windows ME show »
  Download the PDF version of this guide.
  
  
• Windows XP show »
  Download the PDF version of this guide.
  
  
• Windows Vista show »
  Download the PDF version of this guide.
  
  
• Mac OS 9 show »
  Download the PDF version of this guide.
  
  
• Mac OS 10 and above show »
  Download the PDF version of this guide.
  
  

» Dialup isolation test 

show »

---

ADSL1/ADSL2+ broadband

» Set up ADSL/ADSL2+ on Dynalink hardware 

• RTA1320 show »
  Download the PDF version of this guide.
  
  
• RTA1025W show »
  Download the PDF version of this guide.
  
  
• RTA1046VW show »
  Download the PDF version of this guide.
  
  

» ADSL/ADSL2+ isolation test 

show »

» Perform a speed test 

show »

---

Email

» Set up netbay.com.au email account on your email application 

• Microsoft Outlook Express show »
  Download the PDF version of this guide.
  
  
• Microsoft Windows Mail (for Windows Vista) show »
  Download the PDF version of this guide.
  
  
• Microsoft Outlook 2000 show »
  Download the PDF version of this guide.
  
  
• Microsoft Outlook 2003 show »
  Download the PDF version of this guide.
  
  
• Microsoft Outlook 2007 show »
  Download the PDF version of this guide.
  
  
• Mozilla Thunderbird show »
  Download the PDF version of this guide.
  
  
• Incredimail show »
  Download the PDF version of this guide.
  
  

» Set up gmail.com email account on your email application 

• Microsoft Outlook Express show »
  Download the PDF version of this guide.
  
  Read the official Gmail guide to setting up Outlook Express online.
  
  
• Microsoft Windows Mail (for Windows Vista) show »
  Download the PDF version of this guide.
  
  Read the official Gmail guide to setting up Windows Mail online.
  
  
• Microsoft Outlook 2000 show »
  Download the PDF version of this guide.
  
  
• Microsoft Outlook 2003 show »
  Download the PDF version of this guide.
  
  Read the official Gmail guide to setting up Microsoft Outlook 2003 online.
  
  
• Microsoft Outlook 2007 show »
  Download the PDF version of this guide.
  
  Read the official Gmail guide to setting up Microsoft Outlook 2007 online.
  
  
• Mozilla Thunderbird show »
  Download the PDF version of this guide.
  
  Read the official Gmail guide to setting up Mozilla Thunderbird online.
  
  
• IncrediMail show »
  Download the PDF version of this guide.
  
  

» Set up email spam filter 

• Microsoft Outlook Express show »
  Download the PDF version of this guide.
  
  
• Microsoft Outlook 2003 show »
  Download the PDF version of this guide.
  
  

» Increase send/receive timeout on Microsoft email applications 

• Microsoft Outlook Express show »
  Download the PDF version of this guide.
  
  
• Microsoft Windows Mail (for Windows Vista) show »
  Download the PDF version of this guide.
  
  
• Microsoft Outlook 2000 show »
  Download the PDF version of this guide.
  
  
• Microsoft Outlook 2003 show »
  Download the PDF version of this guide.
  
  
• Microsoft Outlook 2007 show »
  Download the PDF version of this guide.
  
  

» Disable option: Hang up after send and receive 

• Microsoft Outlook Express show »
  Download the PDF version of this guide.
  
  
• Microsoft Windows Mail (for Windows Vista) show »
  Download the PDF version of this guide.
  
  
• Microsoft Outlook 2000 show »
  Download the PDF version of this guide.
  
  
• Microsoft Outlook 2003 show »
  Download the PDF version of this guide.
  
  
• Microsoft Outlook 2007 show »
  Download the PDF version of this guide.
  
  
• IncrediMail show »
  Download the PDF version of this guide.
  
  

---

Networking

» Windows: ping test 

show »

» Windows: traceroute test 

show »

» Windows: ipconfig check 

show »

» Windows Vista: disable IPv6 

show »

» Windows Vista: disable TCP autotuning 

show »